Return Policy

Certainly! Here's a detailed return policy for your store, PUREEASELIFE:


PUREEASELIFE Return Policy

Our Commitment

At PUREEASELIFE, we are dedicated to ensuring your complete satisfaction with our products. If you are not entirely pleased with your purchase, we are here to assist you.

Return Conditions

  1. Eligibility:

    • Items must be returned within 30 days from the date of purchase.
    • Products must be unused, unopened, and in the same condition that you received them.
    • Items must be in the original packaging.
  2. Non-Returnable Items:

    • Gift cards
    • Downloadable software products
    • Certain health and personal care items

Return Process

  1. Initiating a Return:

    • To start a return, contact our customer service team at contact@pureeaselife.com or call us at +1 (210) 888-8589. Please provide your order number and reason for the return.
  2. Shipping Your Return:

    • You are responsible for the shipping costs of returning your item. Shipping costs are non-refundable.
    • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item without tracking.
  3. Inspection and Approval:

    • Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your return.
    • If approved, we will process your refund or exchange within a certain number of days.

Refunds

  1. Processing Time:

    • If approved, refunds will be processed, and a credit will be applied to your original method of payment within a certain number of days.
    • If you haven’t received a refund yet, first check your bank account, then contact your credit card company or bank. There may be some processing time before a refund is posted.
  2. Further Assistance:

Exchanges

  1. Damaged or Defective Items:
    • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at contact@pureeaselife.com and send your item to: 270 Trace Colony Park, Ste B, Ridgeland, MS 39157.

Contact Us

For more information about our return policy, please contact us:

Thank you for shopping with PUREEASELIFE. We value your business and are here to ensure you have a pleasant shopping experience.