Refund Policy

PUREEASELIFE Refund Policy

Our Commitment

At PUREEASELIFE, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.

Refund Conditions

  1. Eligibility:

    • Items must be returned within 30 days from the date of purchase.
    • Products must be unused, unopened, and in the same condition that you received them.
    • Items must be in the original packaging.
  2. Non-Returnable Items:

    • Gift cards
    • Downloadable software products
    • Some health and personal care items

Refund Process

  1. Initiating a Return:

    • Contact our customer service team at contact@pureeaselife.com or +1 (210) 888-8589 to initiate a return. Please provide your order number and reason for the return.
  2. Shipping Returns:

    • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
    • We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
  3. Inspection and Approval:

    • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Late or Missing Refunds

  1. Processing Time:

    • If you haven’t received a refund yet, first check your bank account again.
    • Then contact your credit card company; it may take some time before your refund is officially posted.
    • Next, contact your bank. There is often some processing time before a refund is posted.
  2. Further Assistance:

    • If you’ve done all of this and you still have not received your refund yet, please contact us at contact@pureeaselife.com.

Exchanges

  1. Damaged or Defective Items:
    • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at contact@pureeaselife.com and send your item to: 270 Trace Colony Park, Ste B, Ridgeland, MS 39157.

Contact Us

For more information about our refund policy, please contact us:

Thank you for shopping with PUREEASELIFE. We value your business and strive to ensure a pleasant shopping experience.